Orders, Shipping and Tracking
Where your order is, how the estimate is calculated, and what happens if it takes longer than expected.
Articles
Tracking your order
What each tracker stage means
How your delivery estimate is calculated
Why we ship in batches
If you ordered between June 1 and July 27, 2026
Standard processing and delivery times
Changing your address or cancelling
Returns and the 30-day guarantee
Refund timeline
Damaged or defective on arrival
Before you file a chargeback
Shipping protection claims (lost, stolen, damaged)
Frequently asked
Check your order status
Enter your order number and the email you used at checkout. Your stage, delivery estimate, and live carrier link update automatically.
Still stuck?
Message us from the contact page and we'll reply within 24 hours. Put your order number in the subject line if it's about an order.