Refund timeline
| Step | Timeline | |---|---| | Return initiated | We respond within 24 hours | | Return received at our facility | 1 to 5 business days after you ship | | Inspection and processing | 1 to 3 business days after receipt | | Refund issued to payment method | 5 to 10 business days after processing | | Total, initiation to refund | Roughly 10 to 20 business days |
Your bank or card issuer controls the last step, so the money can take a few extra days to appear after we issue it.
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