What each tracker stage means
1. Order Received. Same day. Your order is confirmed and locked into the queue in the order it came in. Nothing else you need to do.
2. Processing and Handling. 1 to 3 business days. Your order reached the front of the line and our warehouse is prepping and packing it now.
3. Tracking Added. Within 1 business day. Your shipping label and tracking number are created and your package is being handed to the carrier.
4. In Transit. 3 to 7 business days. Your package is with the carrier and moving. Follow it live from the tracker. Delivery usually takes 3 to 7 business days from this point.
5. Delivered. Complete. Time to plug in and shift your state. Anything off, reach out and we will make it right.
The first three stages are calculated from your position in the queue and our current stock. Once the carrier has your package, the tracker stops estimating and shows you real carrier data instead. We never contradict the carrier.
Want a live status? Track your order here — enter the email you used at checkout and we'll show your current stage and delivery estimate.
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Enter your order number and the email you used at checkout. Your stage, delivery estimate, and live carrier link update automatically.
Still stuck?
Message us from the contact page and we'll reply within 24 hours. Put your order number in the subject line if it's about an order.